Evaluation and assessment interview

Effect for participants:

• The will acquire information necessary for assessing the performance of their subordinates.
• They will identify their weaknesses in giving feedback.
• They will learn the rules of effective communication of evaluation.
• They will master appropriate and inappropriate ways of conduction an assessment interview.
• They will gain knowledge about development opportunities following the assessment interview.

Content frame:

Performance measurement

•     Performance measurement reasons
•     Performance measurement as assessment basis
•     Performance measurement and assessment - tools to manage and improve performance

Assessment

•     Benefits of assessment: for employee, for manager, for company
•     What can cause the lack of assessment
•     Evaluation of performance vs. assessment of conduct
•     Well-adjusted assessment
•     Issues with the assessment and the most common mistakes

Managing the performance of an individual

•     Conditions for individual performance
•     Linking employee´s performance to business goals

Feedback

•     Preparation for feedback
•     Effect of feedback
•     Positive feedback STAR
•     Developing feedback STAR

Assessment interview

•     Intention of assessment interview
•     Outputs of assessment interview
•     Phases of assessment interview
•     Process and pitfalls
•     Tips for effective management

Development needs and possibilities

•     Tools for the subsequent development of employee