评估和评估面试
Effect for participants:
- The will acquire information necessary for assessing the performance of their subordinates.
- They will identify their weaknesses in giving feedback.
- They will learn the rules of effective communication of evaluation.
- They will master appropriate and inappropriate ways of conduction an assessment interview.
- They will gain knowledge about development opportunities following the assessment interview.
Content frame:
Performance measurement
- Performance measurement reasons
- Performance measurement as assessment basis
- Performance measurement and assessment - tools to manage and improve performance
Assessment
- Benefits of assessment: for employee, for manager, for company
- What can cause the lack of assessment
- Evaluation of performance vs. assessment of conduct
- Well-adjusted assessment
- Issues with the assessment and the most common mistakes
Managing the performance of an individual
- Conditions for individual performance
- Linking employee´s performance to business goals
Feedback
- Preparation for feedback
- Effect of feedback
- Positive feedback STAR
- Developing feedback STAR
Assessment interview
- Intention of assessment interview
- Outputs of assessment interview
- Phases of assessment interview
- Process and pitfalls
- Tips for effective management
Development needs and possibilities
- Tools for the subsequent development of employee