Business etiquette
Effect for participants:
- They will acquire information that is necessary for the representative performing.
- They will identify their weaknesses in social behavior.
- They will learn how to act in different situations in social and business relations.
- They will master appropriate and inappropriate ways of dressing, behavior, and dining at specific events.
Content frame:
Historical framework of social behavior
- Development of rules of social protocol
- Rules that must be followed and the rules that are waived
Firs contact - first impression
- Principle of social significance
- Greeting
- Handshake
- Principle of good handshake
- Common errors
Introduction
- How to introduce yourself
- How to introduce others
- Be on a first name basis/be on the last name basis
- How not to insult but to succeed
Clothes make the man
- Dressing according to social events
- Deciphering acronyms Dress Code
- The most common Faux pas in dressing
- Rules that must be followed and the rules that are waived
Dining
- How not die from hunger during social evening
- How not to be socially "embarrassing"
- Business lunch, brunch
- Inviting and paying
- The most common transgressions and well-intentioned missteps